We hope during this time you and your family are in good health. California, and the world, has been through a lot these past few months. We are anxious, and eager to come back and serve you all as your dental provider. While there are many changes that have taken place since we’ve last met, one thing stands true: Our commitment to your health and safety.
While the office was closed during the shelter-in-place order, we had the opportunity to re-evaluate our current office operating conditions and have taken the steps to improve upon our protective measures to better ensure your health and safety.
The California Department of Public Health has recently put out certain sets of guidelines that allows us to move forward and see our patients for their regular dental care. We take these measures to heart and as a healthcare provider, we are constantly on top of infection control, which are processes in place to keep you safe and comfortable during your visit. We want to emphasize the changes and improvements we have made to protect you and our staff. The changes and guidelines we have put in place reflects the infection control recommendations made by the California Department of Public Health (CDPH), the U.S. Centers of Disease Control (CDC), as well as the Occupational Safety and Health Administration (OSHA). We assure you, we are at the pulse of the ever changing guidelines and are always implementing our processes accordingly.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- We have increased Personal Protective Equipment (PPE) to standards that allow for our staff to operate safely when seeing patients.
- Air filters have been added in all common areas and operatories to minimize any airborne particles.
- Aerosol reducing equipment has been introduced to all operatories.
- We will be checking all of our staff’s temperatures before the start of the day, as well as all your temperature prior to your appointment.
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, coffee, water, and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the office at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 949-498-6840 or visit our contact page.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.